Privacy Policy

Privacy Policy (Ora 1 Custom Cabinets)

Effective Date: January 4, 2026

Ora 1 Custom Cabinets (“ORA 1,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit ora-1.com (the “Site”) or interact with us online.

1) Scope

This Policy applies to information collected through the Site, including when you:

  • Browse pages on the Site,
  • Submit an inquiry through our contact forms,
  • Interact with our advertising and analytics tools.

2) Information We Collect

A. Information You Provide (Divi Contact Form and Other Inputs)

When you submit a request using the Divi Contact Form, you may provide:

  • Name
  • Email address
  • Phone number (if included)
  • Project address or service location (if provided)
  • Message content and project details (e.g., measurements, timeline, budget, preferences)
  • Any attachments or images you choose to share (if enabled)

How it is transmitted: Form submissions are typically delivered to us by email and may also be stored in WordPress depending on configuration and any additional plugins. Please avoid submitting highly sensitive personal information through the form.

B. Information Collected Automatically

When you visit the Site, we (and our service providers) may collect:

  • IP address
  • Browser type and settings
  • Device identifiers
  • Operating system
  • Referring/exit pages
  • Pages viewed, interactions, and timestamps
  • Approximate location derived from IP address

C. Cookies and Similar Technologies

We use cookies and similar technologies (such as pixels and tags) to operate the Site, measure performance, help prevent spam, and support marketing as described below.

3) How We Use Information

We use information to:

  • Respond to inquiries, schedule consultations, and prepare estimates.
  • Communicate about services and support requests.
  • Improve the Site, content, performance, and user experience.
  • Secure the Site and prevent spam, fraud, and abuse.
  • Measure marketing effectiveness and understand which services or content are most helpful to visitors.
  • Send marketing communications only when permitted (e.g., where you opt in or where otherwise allowed by law).

4) How We Share Information

We do not sell your personal information. We may share information:

  • With service providers that help operate the Site and business (hosting, security/spam prevention, analytics, advertising tools).
  • To comply with legal obligations or respond to lawful requests.
  • To protect rights, property, and safety, and to investigate misuse.
  • In connection with a business transaction (e.g., merger, acquisition, sale of assets) where permitted by law.

5) Cookies and Your Choices

You can control cookies through:

  • Your browser settings (block/delete cookies), and
  • Any cookie banner or preferences tool available on the Site (if enabled).

Disabling cookies may affect certain Site features.

6) Google Analytics

We use Google Analytics to understand how visitors use the Site (e.g., pages visited, time on page, navigation paths, and general device/browser information). Google Analytics may use cookies and collect information such as IP address and device identifiers to generate reports and help us improve the Site.

You can also disable cookies in your browser settings.

7) Meta Pixel (Facebook Pixel)

We use the Meta Pixel to:

  • Measure ad performance,
  • Understand actions taken on the Site (e.g., page views and interactions where configured),
  • Support remarketing/targeted advertising.

Meta may associate information collected by the Pixel with your Meta account if you are logged in, subject to Meta’s policies.

You can also opt out of certain interest-based advertising through:

8) Google reCAPTCHA

We use Google reCAPTCHA on forms to help prevent spam and abuse. reCAPTCHA may collect device and application data and send it to Google for analysis. Use of reCAPTCHA is subject to Google’s policies:

9) Contact Forms and Communications (Divi Contact Form)

If you contact us through the Site:

  • We use the information you submit to respond and provide customer support.
  • Form submissions may be delivered by email and may be retained in our email systems and/or Site database depending on configuration and operational needs.
  • We may keep a record of communications for follow-up, recordkeeping, and customer service.

We use reCAPTCHA and other reasonable security measures to reduce spam and protect the Site and our communications.

10) Data Retention

We retain information only as long as reasonably necessary for:

  • Providing services and responding to inquiries,
  • Operational recordkeeping,
  • Security and fraud prevention,
  • Resolving disputes and enforcing agreements,
  • Legal, accounting, or regulatory obligations.

11) Security

We implement reasonable safeguards designed to protect information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

12) Your Rights and Choices

Depending on your location, you may have rights to request:

  • Access to personal information we maintain about you,
  • Correction of inaccurate information,
  • Deletion of certain information (subject to legal exceptions),
  • Opt-out of certain processing, including targeted advertising where applicable.

To submit a request, contact us through ora-1.com. We may verify your identity before responding.

13) Children’s Privacy

The Site is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child provided information, contact us to request deletion.

14) Changes to This Policy

We may update this Policy from time to time. We will revise the Effective Date when changes are posted. Continued use of the Site after changes indicates acceptance of the updated Policy.

15) Contact Us

For privacy questions or requests, please contact us through ora-1.com.